Prestige Deco Cordless Dome Kettle
Prestige has decided to recall Deco 1.5L Cordless Dome Kettles, which were manufactured between 12/06 and 11/07. This recall relates to specific batches of this particular design and they emphasise that no other Prestige kettles or other products are affected.
They have identified that, in a small number of cases, there is a risk of product failure linked to defective heating elements in the affected kettles. In isolated cases, this may result in sparks and a potential fire risk.
If you own a Prestige Deco 1.5L Cordless Dome Kettle, please check the four digit batch number located on the underside of the kettle. This number has been inscribed into both the kettle and underside of the base and represents the month and year of manufacture.
The kettles affected are codes from 1206 to 1107.
Owners of the affected kettles are asked to stop using the kettle and contact the Prestige helpline for further instructions. Even if you have not experienced any problems with your product, they nevertheless ask you to contact the Prestige helpline.
Prestige has set up a free phone helpline number: (0800 6121 405)
Consumers in the Republic of Ireland should call: (0044 208 288 2295)
The Helpline staff will validate whether you have a product from the affected batches and offer you assistance on how to obtain a replacement. Prestige will collect and replace the affected product at no expense to you.
You can also visit www.prestige.co.uk which provides further information on this recall and the affected Prestige Deco kettles.
Prestige takes the safety and quality of its products extremely seriously.
They thank you for your co-operation and apologise for any inconvenience.
Source :- The National Press
21st February 2008