Greenbrook Electrical Timers
Date: 26th November 2007
The following notice has been issued by the manufacturer:
GREENBROOK ELECTRICAL WIRED IN TIMERS
Models - T21HA-C, T22HA-C, T23HA-C, T65A-C, T69A-C, T70A-C, T71A-C
Last year we became aware of a potential production fault with the above timers that could cause excessive heat in the terminal block and could in some cases lead to scorching and in extreme cases melting of the block and fire damage to the surrounding area.
At this time we advised that all installed timers must be checked and if necessary the terminal screws tightened. At the same time we replaced all the products held by our stockists.
Subsequently the fault has manifested itself in a small number of timers where the terminals are correctly tightened. Further forensic investigation carried out on these products has shown that the actual cause of the fault is a manufacturing defect within some terminal blocks, which did not show up in production testing.
It is important therefore that all installed timers are replaced
In the meantime they should be turned off.
Do not disconnect or replace the timer unless you believe you are competent to do so.
Please contact GreenBrook Electrical on 0800 389 9446 or email email@example.com to notify us of an affected installation, to obtain a replacement if required, or to ask any questions.
Please note that any timer models without the letter A in the part number e.g. T21H-C are not affected. The products affected were first supplied in April 2006. All products are being removed from the supply chain.
We apologise for any inconvenience this may cause but as a responsible manufacturer we must continue to pursue this matter while there continues to be a risk of a potentially faulty timer in use.
GREENBROOK ELECTRICAL PLC
WEST ROAD . HARLOW . ESSEX . CM20 2BG . UK
T. +44 0800 389 9446
F. +44 (0)1279 635 285
REGISTERED IN ENGLAND NO 512045
A COMPANY WITHIN THE GREENBROOK INDUSTRIES GROUP