Aqualisa Vitalise and Aqualisa Energy Electric Showers
IMPORTANT SAFETY NOTICE
As a result of routine product testing and quality processes, Aqualisa have identified a potential fault in the following electric showers:
- Vitalise SL & SLX
- Aqualisa Energy 200
The fault manifests itself sporadically within extreme conditions such as where there is exceptionally high water pressure and may put the user at risk. Typically a leak from the base of the showering unit will be noticed.
As a responsible manufacturer that puts the safety and comfort of its customers first, we have therefore decided to recall all of the electric showers that might be affected.
This recall will be implemented with immediate effect and wherever possible, we will contact consumers directly, whilst simultaneously working with our distributors and merchants to alert installers and retailers.
If you believe you have one of the electric showers that we have identified as being potentially faulty please contact us on: Telephone 01959 560 093 / Email firstname.lastname@example.org
Aqualisa's own, UK-wide team of service engineers will ensure that, where recalled product has been installed, it is replaced, entirely free of charge and with minimum disruption. We would like to reassure our customers that their safety and wellbeing is our primary concern and thank them for their understanding.